Cookie Policy
Effective Date: September 22, 2025
Last Updated: September 22, 2025
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners about user preferences and behavior.
2. How We Use Cookies
DigiScalability uses cookies to enhance your browsing experience, analyze website traffic, and provide personalized content. We are committed to being transparent about our cookie usage and giving you control over your preferences.
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| cookie_consent | Stores your cookie consent preferences | 1 year | Essential |
| session_id | Maintains your session during website visit | Session | Essential |
| csrf_token | Security protection for form submissions | Session | Essential |
3.2 Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This helps us improve our content and user experience.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Distinguishes unique users for Google Analytics | 2 years | Google Analytics |
| _ga_[ID] | Contains campaign, session, and traffic source data | 2 years | Google Analytics |
| _gid | Distinguishes unique users for Google Analytics | 24 hours | Google Analytics |
| _gat | Throttles request rate to Google Analytics | 1 minute | Google Analytics |
3.3 Performance Cookies
These cookies help us monitor website performance and identify areas for optimization.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| __vercel_live_token | Performance monitoring and analytics | 1 year | Vercel |
| _clck | User behavior analytics and heatmaps | 1 year | Microsoft Clarity |
| _clsk | Session recording for user experience analysis | 1 day | Microsoft Clarity |
3.4 Marketing Cookies
We may use marketing cookies to deliver relevant advertisements and track campaign effectiveness.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _fbp | Facebook advertising and conversion tracking | 3 months | |
| _fbc | Facebook click attribution | 1 week | |
| ads_data_redaction | Controls Google Ads data processing | Persistent |
4. Third-Party Services
4.1 Google Analytics
We use Google Analytics to understand website traffic and user behavior. Google Analytics may use cookies to collect information about your use of our website. This information is used to compile reports and help us improve our website.
Google's use of cookies is governed by Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on available at: https://tools.google.com/dlpage/gaoptout
4.2 Microsoft Clarity
We use Microsoft Clarity to understand user behavior through session recordings and heatmaps. This helps us identify usability issues and improve our website design.
4.3 Social Media Pixels
We may use social media pixels (Facebook, LinkedIn, Twitter) to track conversions from our social media advertising campaigns and to build custom audiences for future marketing.
5. Cookie Consent Management
5.1 Consent Banner
When you first visit our website, you'll see a cookie consent banner explaining our use of cookies. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences.
5.2 Your Choices
You have the following options regarding cookies:
- Accept All: Allow all cookies for the best website experience
- Reject Non-Essential: Only allow essential cookies needed for basic functionality
- Customize: Choose specific cookie categories to enable or disable
- Change Preferences: Update your cookie preferences at any time
5.3 Cookie Preference Center
6. Browser Cookie Controls
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your experience on our website.
6.2 Browser-Specific Instructions
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
6.3 Mobile Browsers
Mobile browsers also provide cookie management options, typically found in the privacy or security settings sections of the browser menu.
7. Impact of Disabling Cookies
If you choose to disable cookies, some features of our website may not function properly:
- Contact forms may not submit correctly
- Website preferences may not be saved
- Analytics data will not be collected, limiting our ability to improve the site
- Marketing effectiveness cannot be measured
- Some interactive features may be unavailable
8. Data Protection and Privacy
8.1 Personal Data
Most cookies we use do not store personal information that can identify you directly. However, some cookies may store identifiers that can be linked to personal information in our systems.
8.2 Data Security
We implement appropriate security measures to protect cookie data and ensure that third-party services we use also maintain high security standards.
8.3 Data Retention
Cookie data is retained for the duration specified in our cookie tables above. We regularly review and delete expired cookie data in accordance with our data retention policies.
9. International Data Transfers
Some of our third-party services (Google Analytics, Microsoft Clarity, social media platforms) may transfer your data outside of Australia. These transfers are protected by appropriate safeguards such as Standard Contractual Clauses or Privacy Shield frameworks where applicable.
10. Your Rights
Under Australian Privacy Principles (APP) and GDPR (for EU visitors), you have rights regarding your personal data, including data collected through cookies:
- Access: Request information about data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to processing for marketing purposes
- Restriction: Request limitation of data processing
11. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children through cookies or other means. If you believe we have collected information from a child, please contact us immediately.
12. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting a notice on our website or by email.
13. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@digiscalability.com
- Phone: +61 4 8321 0312
- Address: 107 Albert Street, Mordialloc, Melbourne, VIC 3195, Australia
- Business Hours: Monday - Friday, 9:00 AM - 6:00 PM AEST
14. Additional Resources
For more information about cookies and online privacy:
- Office of the Australian Information Commissioner
- GDPR Information Portal
- Cookie Law Information
- All About Cookies
DigiScalability Cookie Policy
Last Updated: September 22, 2025 | Effective: September 22, 2025
For privacy inquiries:
privacy@digiscalability.com | Phone: +61 4
8321 0312 8123 4567